Shipping Policy

To ensure a seamless delivery process and prioritize sustainability, we follow a structured shipping policy:

Order Processing:
Upon order placement, our system initiates a thorough inspection of products to guarantee perfect condition. After a final quality check, products are responsibly packed using eco-friendly and recycled materials.

Delivery Partners:
Trusted delivery partners handle the packed orders, striving to deliver them at the earliest convenience.
In case of address unavailability or inconvenient timing, our delivery partners contact customers for resolution.

Packaging Sustainability:
We commit to sustainable packaging practices, utilizing eco-friendly and recycled paper.
Continuous improvement is our goal, and we actively seek alternatives to reduce plastic usage in our packaging.

Shipping Locations:
Ruchi Kathak Classes currently caters to domestic shipping only and does not ship internationally.

Order Tracking:
Customers receive a confirmation message post-order placement, and tracking is accessible through the 'Track' option on our delivery partners' portal. Order updates can also be received via WhatsApp.

Estimated Delivery Time:
Most orders are dispatched within 1-4 business days, excluding Sundays and public holidays.
While 95% of our catalog is readily available, certain products which are custom made / handcrafted may potentially cause delays.

Shipping Charges:
Standard shipping charges apply to most addresses. New customers enjoy free shipping on orders above Rs. 499, and existing customers receive free shipping on orders above Rs. 499.
 

Payment Options:

There are multiple payment options available including Cash On Delivery. i

At Ruchi Kathak Classes , we are dedicated to delivering a positive shopping experience while promoting sustainability in every aspect of our operations.